International payment and shipping charges
VAT taxes and import duties:
International Buyers are responsible for taxes or custom duties, if any. This
is an increasing issue. Several countries are adding VAT plus a substantial
handling fee to be collected from the buyer before delivery. This is very
common in the UK, but we also have reports of such charges from France,
the Netherlands, and Canada. There may be other countries doing so as well.
We regret that there is nothing we can do to influence this, nor provide
specifics of the charges. In the UK, for example, this seems to be 20% VAT plus
8 GBP handling fee; this amounts to almost $50 added to the price of a
cordmaker.
If customs regulations require additional licenses
from us, we may cancel shipments and refund your payment.
Payment: We accept credit cards and
other payment forms ONLY via PayPal. See www.paypal.com
Shipping: We gladly ship outside the USA. Please note that
our PayPal "Shopping Cart" system charges based on weight and shipping
destination:
Gripfids:
Normally sent via First Class Mail International,
but may be sent by Priority Mail
depending on cost and destination.
Cotton Cords:
Normally sent via First Class Mail International,
but may be sent by Priority Mail
depending on cost and destination.
Books:
Normally sent via First Class Mail International,
but may be sent by Priority Mail
depending on cost and destination.
Cordmakers:
Cordmakers are
sent by
"International Priority Mail".
Mixed
orders:
We try to
minimize cost when more than one product is shipped. A PayPal shopping cart
calculates shipping charges by weight. If the shopping cart
system overcharges shipping and handling, a refund may be issued.
Lost/Missing shipments:
International
Buyers assume all
risks in case of lost packages.
Large orders and wholesale:
The above policies apply to retail orders up to
$300. Please contact us via e-mail before placing larger orders.